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Client Confidentiality Protocol

Privacy Policy & Data Stewardship

Effective Date: October 2026 | Keystone Estates Advisory Practice (Delhi NCR)

1. Core Commitment: Absolute Discretion

Keystone Estates operates on strict confidentiality principles. We provide high-value real estate advisory, title verification, and leasing representation across South Delhi and Delhi NCR. We do not sell, rent, monetize, or disclose client data to marketing syndicates, external aggregators, or unauthorized third parties.

2. Information Collected

We collect only information directly provided by you through our advisory consultations and verified channels:

  • Identity & Contact Details: Full legal name, email address, phone number, and WhatsApp contact for scheduled advisory communications.
  • Mandate Specifications: Target localities (e.g., Sarita Vihar, Jasola, Golf Course Road, Lutyens' Delhi), budget ranges, property typology, and transaction timelines.
  • Technical Verification Data: Client-side authentication tokens managed via Firebase Authentication when accessing client or research portals.

3. Direct Firestore Storage & Security Architecture

When you submit an advisory dossier request or consultation form, your data is written directly to our secure Google Cloud Firebase Firestore database in project keystone-estates-prod.

  • Access Control: Reading or modifying lead records in the consultation_inquiries collection requires strict authenticated staff privileges enforced by Firebase Security Rules.
  • Encryption in Transit & at Rest: All communications leverage 256-bit SSL encryption. Firestore data is encrypted at rest using Google-managed encryption keys.
  • Zero External Image Buckets: Property documentation and photo assets processed via our Sanskar compression engine are sanitized (EXIF metadata stripped) and retained natively without third-party CDN leaks.

4. Purpose of Processing

Your details are utilized strictly for:

  • Direct one-on-one advisory consultations regarding verified property assets.
  • Scheduling private on-site property walkthroughs and title inspections.
  • Preparing bespoke cadastral dossiers, registry records, and circle rate assessments.
  • Fulfilling legal and statutory compliance under Delhi Real Estate Regulatory protocols.

5. Your Legal Rights & Data Subject Access

Under applicable Indian information technology and personal data protection regulations, you retain full rights to:

  • Request a summary of personal information held within our database.
  • Request rectification of inaccurate contact or mandate records.
  • Request permanent erasure of your inquiry record from our Firestore database.

6. Contact Our Data Stewardship Office

For privacy inquiries, non-disclosure protocols, or data removal requests, contact our South Delhi operations anchor:

Sandeep: +91 82879 01873
advisory@keystone.estate
Madanpur Khadar / Sarita Vihar Operational Office, Mathura Road Corridor, South Delhi 110076